
Frequently asked questions.
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Do you work with all home, or are there specific complexes you recommend?
Yes, we work with every home complex in the CLT area. As an affiliated service, we have access to a comprehensive database in order to provide you all the necessary info you need to make an informed decision.
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I'm relocating from out of town. Can you still help me find an home?
Yes, we assist clients who are relocating from out of town all the time. We'll conduct the apartment search remotely and provide virtual tours or detailed information about properties to help you make an informed decision from afar.
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What if I'm not happy with the homes you recommend?
Your satisfaction is our top priority. If you're not happy with the initial recommendations, we'll work closely with you to understand your feedback and refine our search to find options that better meet your needs.
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Will I have a dedicated point of contact throughout the home search process?
Yes, you will be assigned a dedicated locator agent who will serve as your main point of contact and guide you through the entire apartment search process.
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Can you provide virtual or video tours of home if I'm unable to visit them in person?
Yes, we can arrange virtual or video tours of homes for clients who are unable to visit them in person, providing a convenient way to explore properties remotely.
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What happens once I've selected an home? Do you assist with the leasing process?
Yes, we provide assistance with the leasing process, including helping you complete paperwork, negotiate lease terms, and facilitate communication with the apartment complex.